OnBuzz Privacy Policy
Last updated: 21 October 2026
OnBuzz lets a person (the owner) buzz the people who help at their home or workplace (the helpers, such as a driver or a maid) with one tap, and lets helpers answer. This policy explains what we collect and why. We do not sell personal information and we do not show ads.
What we collect
- Account details — your name and phone number or email, used to sign you in.
- Home and helper details — the names you give your places and helpers, the tasks you set up, and which helper is connected to which place.
- Location — only if you choose to pin a place. With your permission, the app reads your phone’s location while it is open to work out which place you are at, so it shows the right helpers. A pinned place is stored as a point and a radius. We do not track your movements in the background.
- Buzzes and replies — the messages and tasks you send, and the replies, with times, so you can see whether a buzz was sent, delivered, read and answered.
- Device information — a push-notification token, your chosen language and basic device type, so buzzes can reach the right phone and arrive in the right language.
- Camera — used only to scan the QR code that connects a helper to an owner. Images are not stored.
How we use it
- To deliver buzzes and make the helper’s phone ring until they respond.
- To show the right helpers for the place you are at.
- To translate a task you typed into the helper’s language. The text of that task may be sent to a translation service for this purpose and is not used for anything else.
- To keep the service secure and working.
Who sees it
An owner and the helpers they connect to can see each other’s name and the buzzes between them. We use service providers to run the app (hosting and database, push notifications from Apple and Google, and translation). They process data only to provide those services. We share information if the law requires it.
How long we keep it
We keep your information while your account is active. When you delete your account, we delete or anonymise your information, except where we must keep something to meet a legal duty.
Your choices
- Turn off location or notifications at any time in your phone settings. The app still works, but may not pick a place automatically or ring.
- Unpin a place or remove a helper inside the app.
- Ask us to access, correct or delete your information by emailing support@onsuite.in.
Children
OnBuzz is meant for adults. It is not directed at children under 18.
Security
Data is sent over encrypted connections and stored with access controls. No system is perfectly secure, so we cannot guarantee absolute security.
Changes
If we change this policy, we will update the date above and, for important changes, tell you in the app.
Contact
Questions? Email support@onsuite.in.